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What is the best way to apply this product?

This serum should remain homogenous without separation from first pump to last, but because our products use only natural stabilizers and gelling agents we do recommend shaking the bottle briefly before each use to ensure complete uniformity when dispensed. To apply, pump the product a couple of times onto the fingertips and gently massage into the skin of the face and neck (though this product can be used around the eyes, for this delicate skin region we suggest using the Eye Serum). The effects of this product are not dose dependent, so using more than is needed to provide a thin layer of coverage on the face and neck will not yield faster/greater results. A little really does go a long way. A cooling sensation after application is normal and an indicator of proper skin penetration of the active ingredients. This product will quickly absorb into the skin within a minute or two, leaving a feeling of oil-free hydration as the active ingredients work to diminish the look of fine lines, wrinkles, and sagging.


This product can be applied any time of the day or night, though it is most often recommended as a daytime therapy, while as the Renew Serum is recommended as a nighttime skin therapy (if you choose to only use the Ultra Serum in your skincare regime then it can be applied both in the morning and at night). This is a 2oz airless pump bottle, so you will get double the longevity out of this product compared to a 1oz bottle that most other lines offer.


If I want to use other products in your line, what order should I apply them?
As a rule it is best to apply products with the thinnest consistency first and the thickest consistency last, so if you are using the Eye Serum in conjunction with this product then apply it before applying the Ultra Serum, and if you are using the Anti-Aging Complex in conjunction with this product then apply it after you have applied the Ultra Serum (if you are also using the Renew Serum along with this product we suggest applying it at the opposite time of the day and not over/under the Ultra Serum). For more details on product regimes for individual skin types as well as the entire line please see our product guide.


I have very sensitive skin, is this product safe for me?
Most likely yes, but everyone’s skin is different. Any skincare product may contain an ingredient that your particular skin doesn’t like, but we design all our products to be gentle on the skin. If you’re looking for a product that has been formulated specifically for people with sensitive skin conditions, such as eczema and rosacea, try our Anti-Aging Complex.


I have very oily skin; can I use this product?
Yes. This product is oil-free and will not clog pores. The hydration boost this product offers is from oil-free, water-soluble moisturizers.

I have very dry skin; can I use this product?
Yes. Even though this product is oil-free it contains water-soluble moisturizers that provide a boost of hydration to the skin.


Is it normal for this product to feel sticky on the skin after application?
The effects of this serum are not dose dependent, so using more than the recommended amount will not bring on faster/greater results. You only need a very thin layer over the skin to get benefits from this product (a little really does go a long way). Using more than is needed might lead to a sticky feel on the skin, but even in this case it will absorb and dry after a few minutes. A lingering feeling of hydration is normal and beneficial since it both moisturizes and enhances the formula’s ability to penetrate. If a product disappears immediately after application then it either has a high percentage of alcohol that evaporates quickly (and it won't absorb deeply into the skin in this case), or it has been designed to go on the skin relatively dry (in which case it also won't absorb well). All active ingredients need a liquid base (water in serums and/or oil in creams) in order to efficiently absorb into the deeper layers of the skin where they can be most effective. So if the skin remains moist, or in the case of over-application it’s temporarily sticky, this helps provide the hydration needed to continue delivering the active ingredients.


How long will it be before I begin seeing results from this product?
The peptides and oil-free hydrators in this product will produce some effects, most notably a lessening of fine lines and a tightening of the skin, within a few minutes after the first application. With continued daily use these results will compound and become increasingly more noticeable. Significant improvement is typically seen in the first month of use, with full results being achieved in the first three months, and then daily use thereafter to maintain these results. Keep in mind that the purpose of skincare products isn’t just to reverse the look of aging but to also prevent the signs of aging by slowing down the rate by which skin matures, so faithful use of a product will yield the best long-term results.


Isn’t Vitamin C unstable in water?
It is well known now that regular L-Ascorbic Acid, the most ubiquitous form of Vitamin C, is very unstable in water, becoming essentially useless within about 24 hours of being added to a formula. So over the years Vitamin C research has progressed to discover stabilized forms of Vitamin C, most notably salts of Vitamin C, in which the compound is bound to another molecule to stabilize it in water (the same principle is used with copper, in which it is chelated to an amino acid to stabilize it in formulas). Regular L-Ascorbic Acid Vitamin C is very acidic, but the majority of stabilized versions of Vitamin C have a pH well above 4 and are so sensitive to highly acidic conditions that many of them will begin to break down at a pH lower than 4.


Doesn’t Vitamin C require a low pH formula to absorb into the skin?
Vitamin C absorption has more to do with its chemical structure than its pH. For instance, Ascorbyl Palmitate (the lipid-soluble Vitamin C Ester form) is a larger molecule that performs well in sunscreen products because it tends to stay within the epidermal layer to offer antioxidant protection to the skin during UV exposure (especially in combination with Vitamin E and other nutrients). However, it’s not as effective in actually stimulating collagen synthesis deeper in the skin. Other stabilized forms of Vitamin C, on the other hand, have clinical studies demonstrating that they are much more effective at lightening hyperpigmentation and stimulating collagen synthesis because their chemical structure is either smaller or otherwise more suited for skin penetration, independent of their pH.


I’ve heard that copper peptides and vitamin c in the same formula interact, is this true?
Decades ago, the original work done on copper peptides, often called Generation 1 Copper Peptides or GHK-Cu, showed that they were effective on the skin but broke down easily in the presence of L-Ascorbic Acid (Vitamin C). However, copper peptides in general aren’t just sensitive to these ingredients but rather the lower pH conditions by which these ingredients typically operate. Years later, what is commonly called Generation 2 Copper Peptides or GHK-Cu(II) were discovered, which are much more stable with Vitamin C and in a broader pH range. Also, with the discovery of stabilized forms of Vitamin C there is an even lower chance of interaction with copper peptides due to the less acidic nature of stabilized Vitamin C formulas.

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